General Terms and Conditions

1. Provider and subject of the contract

The contracting party is Syed & Yilmaz GbR, trading as HIT BLN, Ackerstraße 155, 10115 Berlin, info@hit-bln.de, phone 030 374 696 60. These terms apply to consumers for PT, EMS, classes, analyses, advice, coaching, digital programmes, home training and the purchase and provision of equipment. Corporate workplace-health contracts are not covered. The products, prices, service descriptions, start dates and terms expressly chosen are decisive. Individual agreements take precedence. Independent items can be terminated separately.

2. Conclusion, documents and minors

The contract is concluded by matching declarations of the customer and HIT BLN. A mere acknowledgement of receipt is not an acceptance unless it is expressly designated as such. In the electronic ordering process, the scope of services, the total price and, where applicable, the minimum total amount are shown before the binding order. Additional paid services require an express selection. The customer receives the contract including the incorporated terms on a durable medium. For minors, the adult with legal authority to represent them concludes the contract; the child is named as the participant. Participation in HIT Kids is intended for children aged 6–12.

3. Locations, appointments and supervision

Gym services are offered in Mitte and Moabit; the four group training classes and HIT Kids exclusively in Moabit. HIT Strength Club is available in both gyms. Personal appointments must be arranged; classes require a booking subject to availability. The agreed service must actually be reasonably accessible within the usage period. An equally qualified trainer may take over the coaching unless a specific trainer has been individually promised. No open-gym use outside expressly agreed services. Personal training credits are not transferable to other persons without agreement. Value vouchers are transferable; redemption for personal services is assigned to the respective participant.

4. Memberships and included extras

For Prestige, Signature, Imperial as well as Core, Boost and Prime, the agreed sessions are released weekly. Each session remains usable for 45 days from release, even beyond the regular end of the contract. Expiry requires that HIT BLN has reasonably enabled use within this period. For cancellations caused by HIT BLN, replacement appointments or a reasonable extension of the period are granted; statutory rights remain unaffected. Flat rates are not credit cards. If PT and supervised EMS memberships are concluded together, the mandatory starter package of €99 is charged only once in total; the three InBody health checks are granted only once in total. No renewed granting through mere continuation of the contract. PT nutrition/supplement coaching is, on request, one joint 30-minute appointment per calendar quarter; unused appointments are not carried over.

5. Prepaid, vouchers and fixed programmes

For prepaid cards, unscheduled single/personal training credits and vouchers, no shortening of the regular statutory limitation period is agreed. They can generally be redeemed until the end of the third calendar year following the year of purchase; for example, a purchase in 2026 until 31.12.2029. Statutory rules on suspension and restart of limitation periods remain unaffected. Fixed appointments, class series and expressly time-limited coaching/digital programmes have the agreed service period. For HYROX Hybrid 10, the class card and twelve-week digital access are to be considered separately. A cash payout of unused credit is only owed where there is a corresponding statutory claim.

6. Cancellation and no-shows

Personal training, consultation, analysis and live coaching appointments as well as reserved individual class places can be cancelled or rescheduled free of charge up to twelve hours before the start. In the event of later cancellation or no-show, HIT BLN may charge the actual loss that is compensable under the statutory requirements, up to the value of the session concerned at most, or offset it against credit accordingly. Saved expenses and alternative bookings are deducted. The customer may prove that no loss or a significantly lower loss was incurred. No double charge through credit deduction and appointment price. For ongoing group programmes with fixed dates, non-participation does not give rise to additional damages or an automatic replacement single appointment. Timely cancellation of a single appointment does not end the entire package. If HIT BLN cancels, no session is deducted; replacement or statutory refund remain possible.

7. Term, termination, illness and relocation

Initial terms result from the booked module. Thereafter, memberships continue indefinitely; termination is possible at any time with four weeks' notice, also to the end of the initial term. The InBody analysis flat rate has an initial term of twelve weeks. Fixed one-off programmes end without renewal. Termination in text form, e.g. to info@hit-bln.de; statutory online termination options remain available. A contribution-free pause for affected gym training memberships can be agreed in the event of medically confirmed inability to train for 30 consecutive days or more. A certificate stating the duration is sufficient, no diagnosis. The period and treatment of open sessions are agreed in text form; no automatic extension of the initial term. In addition, for gym training memberships HIT BLN grants termination at the end of the month in which the declaration and proof are received in the event of a proven move to another city that makes using both Berlin gyms unreasonable. Data that is not required may be redacted. This voluntary relocation rule does not apply to location-independent offers. Extraordinary statutory termination rights remain unaffected.

8. Prices, payment and default

The stated gross prices apply. Ongoing membership fees are collected weekly in advance by SEPA direct debit; suit instalments monthly according to a separate payment plan. Pre-contractual sessions are collected as a one-off amount in accordance with the SEPA mandate granted; type, duration, number, total price and period are expressly agreed. Otherwise, one-off payments are made before the start of the service by bank transfer or in cash; no card payment. Unless a shorter effective agreement exists, SEPA pre-notification is given at least 14 calendar days before the due date; a payment plan with amounts and dates may suffice. In the case of culpable chargebacks, only the actual third-party costs incurred are charged, no contractual penalties. Statutory requirements for default and refund rights remain unaffected. No unilateral general right to increase prices for existing contracts.

9. EMS Freedom: order, start and plans

HIT BLN orders the PowerBox after the EMS Freedom contract has been concluded. The expected delivery date is then confirmed without delay. Serial number, accessories, condition and instruction are recorded in a separate protocol on handover; missing details do not prevent the prior conclusion of the contract. The agreed initial term and obligation to pay begin at the earliest once the battery has been handed over, app access is usable and instruction has taken place; HIT BLN confirms the specific start in text form. Delivery delays may not be shifted to the customer through early collection of fees. Statutory rights in the event of late or missing provision remain unaffected. Included are an initial consultation/instruction, app access and an individual training plan, newly created every 13 weeks from the start of the service, during the term of the contract. A personally available compatible EasyMotionSkin suit (purchase or separate rental) is required; the laundry service for gym training is not sufficient. No ongoing live monitoring of home training is agreed.

10. Use, defects and battery return

The EasyMotionSkin battery (PowerBox) provided remains the property of HIT BLN and may only be used in accordance with the instruction and the manufacturer's manual. Malfunctions or damage must be reported to HIT BLN promptly; in the case of safety-relevant anomalies, the device may not be used until clarified. Unauthorised technical modifications and passing it on without consent are not permitted. HIT BLN remains the contact for services owed and statutory warranty rights; no exclusive referral to the manufacturer. When the EMS Freedom contract ends, the battery including the accessories actually issued must be returned to HIT BLN within two weeks. Personal return is possible in both gyms at the agreed supervised times and will be confirmed. The return period does not extend the membership. Normal wear and tear in accordance with the contract is not charged. In the case of culpable damage, loss or late return, the statutory claims apply; no automatic replacement-price flat fee or contractual penalty. In the case of a statutory withdrawal, its rules on unwinding apply.

11. Suit purchase, instalment purchase, rental and loan

The suit and functional clothing are separate products; prices and rental fees are clearly set before conclusion. Statutory warranty rights apply to goods. For consumer goods purchases, HIT BLN bears the shipping risk in accordance with the statutory rules. A retention of title until full payment of the purchase price may be agreed in the purchase module. The suit rental covers only the designated suit and is separate from Freedom or training memberships. The rental period and payment obligation begin at the earliest upon handover of a suit fit for its contractual use. After an initial term of 24 months, it continues indefinitely with four weeks' notice unless terminated in due time; return within two weeks after the end of the rental, normal wear and tear excepted. Rental and loan do not lead to the acquisition of ownership. The offered instalment purchase of 12 × €50 at a cash price of €550 is concluded exclusively with a separate, complete instalment agreement including the statutory mandatory information and, where applicable, its own cancellation policy. Merely ticking the price option does not replace these documents.

EasyMotionSkin suit rental cards are paid as a one-off payment in advance. Each use covers one suit for a separately booked EMS training session in Berlin-Moabit. The suit must be returned after the session. Section 5 applies to the redemption period. If HIT BLN cannot provide the suit for a booked session, no use is deducted from the credit. In the event of late cancellation or no-show, no suit use is deducted from the credit. The rules on the training session under section 6 apply separately. Statutory claims remain unaffected.

11a. Functional clothing and laundry service

Selection and prices are set out in the selection contract. Purchase, rental quota and laundry subscriptions are separate options; functional clothing and the EasyMotionSkin suit are separate products. Both laundry subscriptions require a valid EMS contract for gym training. They start on the agreed start date of the additional service, have no minimum term of their own, can be terminated separately with four weeks' notice in text form and end at the latest with the EMS contract. Agreed contribution-free EMS pauses also apply to the subscriptions. Functional clothing is provided at every EMS visit; the EasyMotionSkin suit in Moabit in the chosen weekly scope. Cleaning is included, return after each training session; no taking home and no acquisition of ownership. Rental quotas: one set of functional clothing per use, redemption period according to section 5. Statutory rights remain unaffected.

12. Health-related participation

Information required for safe training is collected in a separate health questionnaire. Participants report relevant limitations and changes. HIT BLN explains safe use and takes recognisable limits of the booked service into account. In the case of justified safety concerns, a session may be suspended until the necessary clarification; consequences for remuneration depend on the circumstances and statutory rules. HIT BLN's responsibility is not excluded by a blanket participation at one's own risk.

13. Advice, plans, analyses and coaching

What is owed is the specifically described professional service, not a particular weight loss, strength gain, state of health or competitive success. Advice and analyses do not replace medical diagnosis or treatment. A complete FMS is only included in expressly named offers. Individual plans are based on the customer's information and are reviewed by a coach. AI or templates may support the work but do not replace the agreed professional review. Delivery periods begin with complete required information and an effectively agreed start of service; delays and their consequences are communicated transparently. Statutory warranty rights are not restricted by a limited number of voluntary plan changes. Strength Strategy, Gourmet Vitality and Prime Performance each include exactly four personal appointments of 60 minutes in total over twelve weeks, not four appointments per four-week period. Follow-up coaching requires a separate booking.

14. Digital access and technique checks

Duration of access, device/software requirements, communication channel and included feedback are communicated before conclusion. Standard programmes are not individual coaching. Technique checks cover the agreed number of exercises, perspectives and feedback; response times apply from complete receipt of usable clips. Working days within the meaning of the delivery and feedback periods are Monday to Friday, excluding public holidays in Berlin. In the case of disruptions caused by HIT BLN, the service is made up for or access times are reasonably extended; statutory rights remain unaffected. For digital products, in particular the statutory obligations regarding provision, defects and updates apply, including necessary security updates. Legally required updates are not excluded by the end of voluntary training plan adjustments. Material changes to the service or a mere reference to platform terms may not circumvent these rights.

15. Rights of use, recordings and data protection

Customers receive the simple, non-transferable right to use the content provided personally. Access data may not be passed on; publication and commercial distribution are not permitted. Plan files delivered personally may be stored permanently for one's own purposes; time-limited media library/programme access ends as agreed. Downloads of videos are only permitted where expressly offered. Statutory rights of use remain unaffected. For technique videos submitted, HIT BLN only receives the rights of use required for performance. These terms do not permit publication for advertising or the training of third-party AI systems. Live appointments are not recorded without separate consent. Personal data is processed in accordance with the separate privacy notices; health data requires a suitable special legal basis. Consent to the terms does not replace any required express consent for health data or advertising.

16. Groups, HYROX, children and prevention

Group size, duration and specific dates result from the booking. An announced minimum number of participants is disclosed before conclusion. If it is not reached, HIT BLN may only postpone the programme start with consent; otherwise, services not provided are refunded. Equivalent replacement dates are agreed; statutory rights remain unaffected. Children are supervised during the instructed session; drop-off and pick-up must be coordinated with the person with authority to represent them. HYROX packages do not include race entry fees. For prevention packages, the external provider, course, access and price components are clearly named before booking. HIT BLN remains responsible for its own promised services and the agreed procurement of access. Health insurance reimbursements are not promised; invoices and certificates of participation must accurately reflect the services actually provided.

17. Liability, withdrawal and mandatory rights

HIT BLN is liable in accordance with the statutory provisions; in particular, claims for injury to life, body or health as well as intent, gross negligence or product liability are not excluded. Statutory rights regarding defects, withdrawal, price reduction and extraordinary termination are not eliminated by usage periods, third-party terms or these terms. For distance contracts and contracts concluded outside business premises, the relevant withdrawal information applies. An early start requires the statutory conditions and the necessary express declarations. The creation of an individual plan does not automatically exclude a right of withdrawal. An exception for date-bound leisure events is not applied across the board to memberships, cards or coaching.

18. Declarations and final provisions

Declarations may be made in the form provided by law; text form is sufficient for terminations. Individual agreements remain effective even without written form. For continuing obligations that can be concluded electronically, HIT BLN provides the legally required termination option; its absence is not remedied by these terms. If a provision is invalid, the statutory rules take its place; no automatic replacement by an economically similar clause. German law applies, while preserving the mandatory consumer protection of the country of habitual residence. No exclusive place of jurisdiction to the detriment of consumers. Information on any statutory obligation or voluntary participation in consumer arbitration is provided separately in accordance with the actual situation.

Related documents

These terms supplement the selection contract and the respective service descriptions. The following withdrawal information concerns distance contracts and contracts concluded outside business premises. Privacy information and any required consents for health data are provided separately. An instalment purchase requires the additional instalment agreement.

Provider and contact

Syed & Yilmaz GbR · HIT BLN Ackerstraße 155, 10115 Berlin Email: info@hit-bln.de · Phone: 030 374 696 60 These terms as of: 4 November 2026

Withdrawal · Services & digital For distance contracts and contracts concluded outside business premises for services or digital content.

Cancellation policy (right of withdrawal)

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded.

To exercise your right of withdrawal, you must inform us, Syed & Yilmaz GbR (HIT BLN), Ackerstraße 155, 10115 Berlin, info@hit-bln.de, phone 030 374 696 60, of your decision by means of a clear statement, for example by letter or email. You may use the attached model withdrawal form, but this is not mandatory. To meet the withdrawal deadline, it is sufficient to send your notice of withdrawal before the period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including any delivery costs, with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us. We will make the reimbursement without undue delay and no later than fourteen days from the day we receive your withdrawal. We will use the same means of payment as you used for the original transaction, unless expressly agreed otherwise; you will not incur any fees as a result of the reimbursement.

If you expressly requested that a service begin during the withdrawal period, you must, under the statutory conditions, pay a reasonable amount for the services already provided up to receipt of the withdrawal, in proportion to the total scope of the contract. For digital content not supplied on a tangible medium, no compensation for the provision is payable in the event of an effective withdrawal.

Early expiry

For paid services, the right of withdrawal only expires upon complete performance if the legally required prior express consent to the start and acknowledgement have been given; for contracts concluded outside business premises, consent must be given on a durable medium. A mere first appointment does not end the right of withdrawal for a package that has not yet been completely fulfilled.

For paid digital content without a tangible medium, the right of withdrawal may expire when performance of the contract begins if you have expressly consented beforehand, confirmed the loss of the right of withdrawal and received the legally required contract confirmation. Ongoing digital services are not generally assigned to this content rule. The separate voluntary declarations are in the form section. For the separate paid instalment purchase of a suit, the specific cancellation policy of the instalment agreement is decisive. This standard policy does not replace it.

Withdrawal · Goods & form For purchases of goods at a distance or outside business premises; separate rules for instalment purchases.

Cancellation policy for goods

You have the right to withdraw from the purchase contract within fourteen days without giving any reason. The period begins on the day on which you or a third party named by you, who is not the carrier, take possession of the goods. If several goods of a single order are delivered separately, receipt of the last item is decisive. Notice to Syed & Yilmaz GbR (HIT BLN), Ackerstraße 155, 10115 Berlin, info@hit-bln.de, phone 030 374 696 60; a clear statement by letter or email is sufficient. The following form is optional. Sending the notice in time is sufficient to meet the deadline.

We will reimburse all payments received, including standard delivery costs, without undue delay and no later than fourteen days from receipt of the withdrawal, using the same means of payment unless expressly agreed otherwise, and free of charge. Additional costs of a more expensive delivery option chosen by you will not be reimbursed. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent them back, whichever is the earliest.

You must send back or hand over the goods to us without undue delay and no later than fourteen days after notifying us of the withdrawal. The deadline is met if you send the goods in time. You bear the direct costs of returning the goods. You are only liable for any diminished value resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods. No general exclusion of the right of withdrawal merely because an EMS suit was tried on.

Model withdrawal form

If you want to withdraw from the contract, please complete and return this form. To: Syed & Yilmaz GbR (HIT BLN), Ackerstraße 155, 10115 Berlin, info@hit-bln.de.

I/We hereby give notice that I/we withdraw from my/our contract for the purchase of the following goods / the provision of the following service (delete as appropriate):

Goods / service / contract item concerned

Ordered on · Received on (for goods)

Name of consumer(s)

Address of consumer(s)

Date

Signature (only if this form is notified on paper)